This Privacy Policy explains how information about You is collected, used, and disclosed by Your access or use of this Site or otherwise as a result of Your interactions with Us. By visiting this Site directly or through another site, you accept the terms and conditions of this Policy.
This Policy applies to this Site. We are not responsible for the content or privacy practices on any website not operated by Us to which this Site links or that links to this Site. We respect children’s privacy. We do not knowingly or intentionally collect personal information from children under age 18.
If you are under the age of 18, please do not submit any personal information to Us, and rely on a parent or guardian to assist you.
Sharif Group operates the website www.alamode.store.
This page is used to inform website visitors regarding our policies with the collection, use, and disclosure of personal information if anyone decide to use our services.
If you choose to use our services, then you agree to the collection and use of information in relation with this policy. The personal information that we collect are used for providing and improving our service. We will not use or share your information with anyone except as described in the Privacy Policy.
Information Collection and Use
For a better experience while using our service, we may require you to provide us with certain personally identifiable information, including but not limited to your name, phone number, and postal address. The information that we collect will be used to contact or identify you.
Log Data
We wish to inform you that whenever you visit our website, we collect information that your browser sends us that is called Log Data. This Log Data may include information such as your computer’s Internet Protocol “IP” address, browser version, pages of our service that you visit, the time and date of your visit, the time spent on those pages, and other statistics.
Cookies
Cookies are files with small amount of data that is commonly used as anonymous unique identifiers. These are sent to your browser from the website that you visit and are stored on your computer’s hard drive.
Our website uses these cookies to collect information and improve our services. You have the option to either accept or refuse these cookies, and know when a cookie is being sent to your computer. If you choose to refuse our cookies, you may not be able to use some parts of our service.
Service Providers
We may employ third-party companies and individuals due to the following reasons:
• To facilitate our services.
• To provide the service on our behalf.
• To perform service-related services.
• To assist us in analysing how our service is used.
We want to inform our service users that these third-parties have access to your personal information. The reason is to perform the tasks assigned to them on our behalf. However, they are obligated not to disclose or use the information for any other purpose.
Security
We value your trust in providing us your personal information, thus, we are striving to use commercially acceptable means of protecting it. But remember that no method of transmission over the internet, or method of electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security.
Links to Other Sites
Our service may contain links to other sites. If you click on a third-party link, you will be directed to that site. Note that these external sites are not operated by us. Therefore, we strongly advise you to review the Privacy Policy of these websites. We have no control over, and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. Thus, we advise you to review this page periodically for any changes. These changes are effectively immediate, after they are posted on this page.
INFORMATION WE COLLECT AUTOMATICALLY
We may also automatically collect information about you when you access or use the Site or transact business with Us, including:
Transaction Information: When you complete a payment on the website, we collect information about the transaction, such as payment amount, and the date and location of the transaction. Log Information: We obtain information about your use of Our websites, including the type of browser you use, access times, pages viewed, your IP address and the page you visited before navigating to this Site.
Device Information: We collect information about the computer or mobile device you use to access Our Services, such as the hardware model, operating system and version, unique device identifiers, mobile network information, and browsing behavior.
Location Information: We may collect information about the precise location of your device when you consent to the collection of this information. We may also collect information about your approximate location each time you access this Site.
Information Collected by Cookies and other Tracking Technologies: We may use cookies, web beacons, and other tracking technologies to collect information about you and your interaction with this Site, including information about your browsing behavior, purchase behavior, and other engagement with the Services. We use this information in one or more of the ways described in the (Use of Information) section below.
Most web browsers are set to accept cookies by default, but you can usually change your browser settings to remove or reject cookies.
INFORMATION USE AND DISCLOSURE
We collect user information like phone number, name and email address.
Your Email Address
To register for an account, we require you to supply us with your email address, or other information needed to contact you online and over the phone. We use your e-mail address and other contact information you provide us with to confirm your order and to communicate with you in case of an order problem, so one cannot register without an e-mail address. If you supply us with your email address, you may later access it, update it, modify it and delete any inaccuracies by accessing your account through my account information link on the user main page. You may also choose simply not to provide us with your email address; however you will not be able to register on the website and place orders. We communicate part of your contact information (name, surname, order delivery address and phone number) with the member restaurant from which you have placed an order. We also use this information to facilitate and improve your use of the website, to communicate with you, for internal purposes and to comply with any requirements of law. This information may be disclosed to our staff and to third parties involved in the delivery of your order or the analysis and support of your use of the website. We do not sell and will not divulge your personal contact information to third parties other than as specified in this Privacy Policy without your permission unless we are legally entitled or obliged to do so (for example, if required to do so by Court order or for the purposes of prevention of fraud or other crime).
Internal Use
We use your personal information to process your payment and provide you with the service. We may internally your personal information to improve this Site’s content and layout, to improve outreach and for Our own marketing efforts (including marketing our services and products to you), and to determine general marketplace information about visitors to this Site.
External Use
We do not sell, rent, trade, license or otherwise disclose your specific personal information or financial information to anyone.
Your information is processed in a secure manner.
We may disclose information to third parties that perform specific functions on Our behalf. However, we will only disclose the information that is necessary for them to perform their service.
We must provide your credit card number to financial-services corporations such as credit-card processors and issuers as is required to process your orders. We will use industry standard security measures, including data encryption, when providing your credit card number to others
We may disclose personal information or financial information in response to requests from law enforcement officials conducting investigations; subpoenas; a court order; or if We are otherwise required to disclose such information by law.
We also will release personal information where disclosure is necessary to protect our legal rights, enforce our Terms and Conditions or other agreements, or to protect ourselves or others. For example, we may share information to reduce the risk of fraud or if someone uses or attempts to use this Site for illegal reasons or to commit fraud.
Updates to This Policy
If We change or update this Privacy Policy, we will post changes and updates on the Site so that you will always be aware of what information We collect, use and disclose. We encourage you to review this Policy from time to time so you will know if the Privacy Policy has been changed or updated.
Shipping / Delivery Policy
Cost: The delivery cost of food is free for places within 2 km radius. The places exceeding 2 km radius will be charged starting from 400 fills to 1 BD depending on the distance to be covered. Timelines: Delivery time will vary from 40 mts to 1.5 hours depending on the place from which the order is placed. Methods: Food will be delivered by our own delivery staff at the maximum pace.
Return and Cancellation Policy
Return or cancellation of the food delivered is possible if the order gets misplaced or items are delivered incorrectly. Return or cancellation is applicable only if the food is not delivered at the designated time
Refund Policy
Restaurant will refund the amount if the return and cancellation policies are applicable. The amount will be refunded within 7 days from the date of order cancelation or returned Refunds are made through the original mode of payment Refunds will be with the delivery charges.
Exchange Policy
Exchange of the order delivered is not all possible.
Images Uploaded to The Services
You have control over the content that you upload to the Services, whether from your personal device or from a cloud-based hosting service. Please refer to Cloudinary’s Terms of Use for information about acceptable use of the Services and guidelines with respect to uploading Contributed Content (as defined in the Terms of Use). Such content may include Personal Information. PLEASE NOTE THAT CONTENT UPLOADED TO THE SERVICES IS DESIGNATED BY DEFAULT AS PUBLIC AND WILL BE ACCESSIBLE TO OTHERS, INCLUDING VISITORS OF YOUR WEBSITE AND WEB APPLICATION. THEY ARE NOT DESIGNED TO HOST INTIMATE AND SENSITIVE INFORMATION OF ANY KIND. PLEASE USE CAUTION WHEN UPLOADING CONTENT AND AVOID ANY INVOLUNTARY DISCLOSURE OF PERSONAL INFORMATION, DISCLOSURE OF SENSITIVE PERSONAL INFORMATION, OR DISCLOSURE OF PERSONAL INFORMATION RELATED TO OTHERS WITHOUT THEIR KNOWLEDGE AND APPROVAL.
Contact Us
If you have any questions or suggestions about our Privacy Policy, please do not hesitate to contact us.
